Shipping Policy

Thank you for shopping with CUIBONO. This Shipping Policy explains how and where we ship orders, processing times, and what to expect once your order is placed.

Order Processing Time

All orders are processed within 1–3 business days
Orders are not shipped or delivered on weekends or holidays
During high-volume periods (sales, promotions, holidays), processing times may be slightly extended

If we experience a significant delay, we will contact you via email.

Shipping Destinations

We currently ship to:

🇺🇸 United States
🌍 International destinations

Shipping availability and rates may vary based on destination.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimated and may vary due to:

Carrier delays
Customs processing (for international orders)
Local delivery conditions

Estimated delivery times:

United States: Typically 3–7 business days after dispatch
International: Typically 7–21 business days after dispatch

Please note that delivery times are not guaranteed.

Customs, Duties & Taxes (International Orders)

For international orders:

Customs duties, import taxes, and fees may apply
These charges are not included in the product price or shipping cost
Customers are responsible for all customs-related charges

We recommend checking with your local customs office for more information.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information, if available.

Please allow up to 24 hours for tracking updates to appear.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout.

CUIBONO is not responsible for:

Orders delivered to incorrect addresses provided by the customer
Packages returned due to incorrect or incomplete address details

Reshipping fees may apply.

Lost, Stolen, or Delayed Packages

CUIBONO is not responsible for packages marked as “delivered” by the carrier.

If your package is lost in transit:

Please contact the carrier directly using the tracking information
You may also contact us and we will assist where possible

Damaged Packages

If your order arrives damaged:

Contact us within 48 hours of delivery
Provide clear photos of the item and packaging

We will evaluate the issue and offer a resolution if applicable.

Shipping Confirmation

When your order is shipped, you will receive a shipping confirmation email.

Contact Us

If you have any questions regarding shipping, please contact us:

CUIBONO LLC

📧 info@cuibonobrand.com

📞 +1 417 981 28 06